What India’s clout in white-collar work means for the world

The Amazon motto "Work hard. Have fun. Make history" is displayed on an office wall at the Amazon campus in Hyderabad, India

2024-05-23  575  中等

Back-office firms still matter to India. The IT sector is a juggernaut, generating about $250bn in annual revenues, or 7% of GDP. But GCCs are increasingly important, too. The country now hosts some 1,600 of them. Amazon’s biggest office in the world is in Hyderabad. A fifth of Goldman Sachs’s staff are in India, as are a fifth of the world’s chip designers. New GCCs are opening at a rate of roughly one a week.

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