When Another Company’s Crisis Hurts Your Reputation

当另一家公司危机影响你的声誉

When Another Company’s Crisis Hurts Your Reputation
2025-11-24  2879  晦涩
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Why do spillovers occur? Because stakeholders rarely evaluate organizations in a vacuum. Faced with limited time and information, they rely on cognitive shortcuts—grouping firms by industry, geography, product, governance ties, or supply chain relationships, then inferring that one firm’s misdeeds signal a broader category-wide flaw. The result is that well-run companies can suffer real losses from others’ failures.Researchshows that firms in industries touched by scandal often face stock declines, higher scrutiny from regulators, and activist campaigns, even if their own practices are sound. Customers, too, may turn away, not because of a company’s actions but because of guilt by association.

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